Accessibility Statement

Ozarks Retirement Group is committed to making information about our services available to people with disabilities. We welcome feedback about barriers you encounter on this website and requests for assistance.

Our accessibility goal

Our goal is to improve access to website information and functionality, including for visitors who use assistive technology or navigate without a mouse. The Web Content Accessibility Guidelines (WCAG) 2.2, Level AA provide a reference for this goal.

This statement describes an accessibility objective. It is not a certification that every page, document, or outside service meets every accessibility criterion.

Areas of focus

Accessibility considerations include:

• Clear headings, descriptive links, and understandable page structure.
• Text alternatives for meaningful images.
• Readable text, sufficient contrast, and layouts that support zoom and smaller screens.
• Keyboard access, visible focus, and usable navigation.
• Clear form labels, instructions, and error messages.
• Captions, transcripts, or another appropriate way to access media information.

Documents and third-party features

Some content is supplied through outside platforms, including video and podcast players, scheduling services, or linked resources. Downloadable documents and older materials may also present accessibility barriers. Availability of features such as captions or transcripts can vary by item and provider.

If a player, document, form, or other feature prevents you from obtaining information or requesting services, contact us. We will discuss an accessible alternative appropriate to your request.

Request assistance or report a barrier

Please tell us:

• The page address or the name of the document or feature.
• The task you were trying to complete and the difficulty you encountered.
• Your preferred way for us to contact you.
• If helpful, your browser or assistive technology. Sharing these details is optional.

You do not need to disclose a diagnosis or provide medical documentation to report a website barrier. Please avoid submitting sensitive financial or medical information through a general website message.

Alternative ways to contact us

If an online form is difficult to use, call our office or write to us at the address below. You may also use a telecommunications relay service of your choice when contacting us by telephone. Let us know the format or communication method that would help you access the information.

Ongoing improvement

Accessibility needs and website features change over time. Feedback helps identify barriers and prioritize improvements. This statement does not limit any rights or remedies available under applicable law.